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Riverside Medical Clinic 90th Anniversary Video
In March of 1935, the movement towards comprehensive care in Riverside County began in Suite #403 at the rotunda of the Mission Inn.

It turns out Dr. Corr & Dr. McCarty were on to something. As more doctors were attracted to Riverside Medical Clinic for its supportive model, so were patients. Soon RMC offices were on every floor of the rotunda.

The clinic’s success took a backseat as the US joined WWII. As the other physicians went to serve their country, Dr. Hobart Kelly kept the clinic running. By the 1950s, RMC’s patient-centered care was so popular that the need for expansion became clear.

That momentum has carried through until now, as RMC looks to provide all Riverside County with the patient-centered quality care that has defined our past 90 years

Our legacy of care is still blazing strong today, seen not only in generations of families seeking their care at RMC, but also in our own providers.

90 years ago, two doctors made their dream of comprehensive multispecialty care for the people of Riverside a reality.

“It is my pleasure, as a representative of the Riverside Medical Clinic, and of the Riverside Clinic Corporation, to welcome you to the opening of our clinic building. This building is the result of the efforts of many people. The clinic is part of the continuing social structure of the City of Riverside. The clinic, like all other social structures providing continuity, consists of a partnership of those of us who are here, with those who have gone before us, and, it is also a partnership with the people of the future, some of whom have not yet been born.”

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We have always been really good at caring for patients who present with easily diagnosed symptoms. But it is the patients with more subtle and what appear to be less severe symptoms that we have historically struggled.

Caring for these types of patients requires more time … which means more waiting time for these patients. Multiply that by the hundreds of patients we see each day and you have the potential for very long wait times. That is exactly what we used to have with some patients waiting as long as an hour and a half to see a provider.

Long wait times can lead to bad outcomes because sometimes the sickest person in the emergency department is the one you haven’t seen yet. It’s the dizzy patient who is having a stroke or the patient complaining of heartburn that is actually having a heart attack.

Hospital emergency departments are notorious for their long wait times … and one year ago we were no different. So we gathered as a team and initiated a process of continuous improvement … a process that starts with the patient and works backward to examine everything we do in our search to improve each patient’s experience … and their outcomes.
RUHS Medical Center applies the Lean method of continuous improvement to make its operations more efficient and to center them on patient experience and outcomes. It does this by engaging employees at every level and across departments in a daily search for the causes of problems and a collaborative approach to solving them.

When I joined RUHS a few years ago, our approach to processing patients was very similar to what you might find at most any hospital. As our patient volume grew and, at the same time, construction activity reduced our space, we knew we had to change. It was a huge undertaking that challenged the old way of doing things. But it also brought us closer as a team and empowered each of us to not only point out problems but also to propose solutions.

One of the changes we made was how we move patients through the process … (she or he goes on to explain the before and after situation related to one change.)

Our patients used to experience delays waiting to have their X-rays taken. Our team explored the process with the radiology team and discovered that we could reduce the time it took to take and process X-rays by calling ahead to see how each patient should be dressed and them have them dress before sending them to get their X-ray. This was a simple change but it saves time and gets us results faster … meaning we can provide better care faster to each patient.

Our leaders are in constant contact with frontline staff to find out what they need and what obstacles they may be facing. When they encounter an inefficiency or obstacle they no longer say, “Oh well, that is just how we do things.” They know their insights and suggestions are valued and that anything and everything is fair game as we seek to deliver the best possible patient care.

We gather as a team at the start of each shift to see where we are at relative to our goals. No distinction is made regarding titles or rank as we discuss problems and solutions. We test new ideas to see what works. As a result, we have made dramatic improvements in every area. For example, the average time a patient waits to see a provider dropped from more than 90 minutes a year ago to just 15 minutes. The average time to discharge is now three hours and the number of patients who leave before being seen by a provider has dropped to almost zero. That is amazing considering the national average is two percent … even more important because patients who leave without being seen can suffer severe health consequences.
All of these improvements mean that we can provide care for more people. To date, these changes have enabled us to see an additional 6,000 patients this year … and this in the midst of a major construction project!
This is about more than saving time and being efficient … it is to show to each and every patient that they matter to us. When you walk in our door, you are family to us. And we are just getting started!

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Take action against pain.

Pain can be scary, frustrating, and overwhelming.

We all have aches and pains from time to time. But if you have chronic pain, you probably experience pain that changes how you live every day. You – and your doctor – might not even know what's causing your pain. 

Whatever the cause, your pain is real. Chronic pain is not in your head, and it is not a sign of weakness.
If you've tried pain management before with poor results, you might feel hopeless. But there are some things you can do today to start feeling better and take control of pain.

We'll show you how to safely use alternative pain treatments, medications, pain management classes and counseling, and at-home options to begin feeling like yourself again.

Begin by learning more about some of the causes of chronic pain, and how to talk to your doctor about what you're feeling.

Non-drug therapy and alternative treatments can help you manage pain through movement, body work, supplements, and surgery. These work best when you care for yourself properly at home, and add medication as needed. You may find an increase in your pain when you start therapy but this usually gets better.

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With rivers, mountain peaks, deserts and fertile valleys, Riverside County offers diversity that few locations can match. More than two million people live in the County, taking advantage of nearby beaches, mountains, hiking and bike trails, the Wine Country near Temecula and resorts that offer oases in the desert.

With an active voting community of almost 1 million voters, the county features 3 quarters of a million households.

Our population is larger than some states.

Riverside County is home to one of the nation's most diverse and reliable transportation networks. Including highways and express lanes, public buses, commuter rail trains and active transportation options serving bicyclists and pedestrians alike.

Our freeway system connects other counties to Riverside's businesses, entertainment, and high quality of living. The region has recently invested $20.9 billion to connect the Toll-road and High Occupancy Vehicle network of highways to increase the efficiency and

reduce congestion for commuters. Significant investments have been made on a number of key corridors including State Route-91, Interstate-215, Interstate-10 and another $471 million project is ready to break ground in December 2017 on I-15.

The thriving RivCo economy is home to 59,906 businesses creating $80.4 Billion in Gross Regional Product and $64.4 Billion in exports in 2017 alone.

With such a noteworthy gross regional product, global companies are flooding the region. Fortune 500 and privately held companies have chosen this region as their home for either corporate headquarters or for a regional office. A wide range of industries from service to entertainment, technology to automotive, and medical to aerospace.

The wide range of industries in RivCo support over 700,000 jobs bringing our current unemployment to an all-time low of 4.8% (as of May 2018)

Job growth in RivCo has experienced a 20% increase from 2013 to 2017. Whereas, in that same time period California Job Growth was 11% and US Job Growth was 7%.

RivCo is ranked among the top 10 Metro areas for Retaining College Grads boasting a 70.9% Retention Rate.

In 2017, there were at total of 15,785 Post secondary degrees awarded by 16 Institutions of Higher learning and 6,046 completions of certificates at 34 vocational and trade institutions.

Our Mountain Adventures provide enjoyment from water-sports to fishing, downhill bike riding in the fall months to skiing and snowboarding in the winter, and plenty of relaxation to go around.

A quick commute to a Coastal Getaway from sailing to surfing and everything in-between, getting some fun in the sun is a breeze.

The Desert Oasis of Palm Springs is world renowned for its resorts and golf courses. Boasting over 100 golf courses, and the famous Coachella Valley Music & Arts Festival, it is the go to vacation spot for visitors from around the world.

And you won't find a greater selection of world class entertainment options anywhere else. Coachella, Stage Coach, Jazz in Pines, and the Temecula Balloon & Wine Festival.

Speaking of Temecula, the Temecula Valley Wine Country hosts over 70 wineries matched with restaurants and entertainment, you won't forget.

We have it all. RivCo features many trails for everyone from the weekend novice to the triathlon enthusiast. One place you won't be is on the couch. Come explore all the hidden and not so hidden gems of Riverside County.

As you can see, Riverside County is defined and determined by YOU, your passions, your vision, your accomplishments and your future success.

This is Riverside County
rivcoeda.org/
FIRST DISTRICT:: Supervisor Kevin Jeffries
SECOND DISTRICT :: Supervisor John F. Tavaglione
THIRD DISTRICT :: Supervisor Chuck Washington
FOURTH DISTRICT :: Supervisor V. Manuel Perez
FIFTH DISTRICT :: Supervisor Marion Ashley

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For 125 years, we have come to the aid of those in need …daughters, sons, mothers and fathers, family, friends and neighbors. We have innovated better ways to care for you today …and we educate those who will one day take our place to ensure your care tomorrow. We stand ready to respond and ready to serve in crisis and in celebration …to partner with you to find health and hope.
Why? Because you matter. You are our neighbor. Your life is precious and filled with potential. You inspire us to dig deeper, climb higher and go further in our effort to help you back to health …and teach you how to stay there. We are Riverside University Health System …and we serve because you matter.
The County of Riverside established the hospital that would become the heart of the County’s healthcare safety net in 1893 …just two months after the County was founded. Originally housed in a downtown Riverside hotel, the hospital quickly outgrew the hotel property and, in 1895, moved to a larger hotel in City of San Jacinto. One fire, one earthquake and five years later, the hospital was moved back to the city of Riverside where it would remain for the next ninety-eight years.
Wars, depressions, epidemics including the Spanish flu and Tuberculosis combined with dramatic population growth tested the County hospital’s ability to fulfill its mission. Through it all, it grew to become what residents needed it to be. The hospital became known as an innovator in medical care becoming the first in the County to achieve Joint Commission accreditation and is the County’s first teaching hospital.
In the mid-1980’s, it was clear the hospital had outgrown the Riverside campus. Plans were developed to relocate the hospital to 105-acres of land in Moreno Valley. The new 520,000-square foot structure would offer more than double the space of the old Riverside hospital allowing for twice the patient volume …and it was built to withstand earthquakes that threatened to level the old hospital buildings.
In 1998, the army of physicians, nurses, staff and patients took up occupancy in the new facility whose design and technical features had earned it the California Association of Public Hospital’s “County Hospital Innovation Award”.
In the years that followed, the County’s population more than doubled and the wisdom of investment proved itself. In 2015, the hospital, the County’s network of community health centers as well as its departments of Behavioral and Public Health merged into the single entity we now know as Riverside University Health System.
Adaptation and innovation are central to the fulfillment of Riverside University Health System’s mission to provide for the health and healthcare of the communities we serve. Today, Riverside University Health System is taking the necessary next steps to ensure its ability to provide the region convenient access to the quality care for which it has become known.
The new Medical Office Building on the Moreno Valley campus will provide advanced outpatient care tailored to our community’s unique needs. More room to provide care will reduce the time patients wait to receive care and will enable R-U-H-S to more efficiently satisfy the healthcare needs of a growing region.
To bring care closer to home, R-U-H-S is improving and expanding its emergency services and network of community health centers. New clinics in Corona, Jurupa Valley and Moreno Valley have been designed as convenient one-stop-shops that offer both medical and mental health as well as pharmacy services. Combined with its existing clinics located in the County’s population centers, residents and visitors are never far from the convenient and compassionate care R-U-H-S provides.
RUHS Medical Center. From our humble beginnings in 1893 as Riverside County’s first general hospital, Riverside University Health System – Medical Center stands today as a pillar of excellence in health care and medical education in the region.
We provide exceptional care in specialties such as pediatrics, obstetrics and psychiatry, and in the treatment of diabetes and hepatitis C. The Medical Center is a designated Stroke Center, Level II Trauma Center, and the only Pediatric ICU in the region.
The Future of Care. Riverside University Health System's vision is to expand the current campus to increase services available to our patients and our community, giving them ready access to outpatient care and other services near the hospital. This expansion will improve patient health care by making services more convenient, available, and cost-effective.
ruhealth.org
Because You Matter® concept conceived and developed by Brad King at A Market Human, LLC, (A Marketing Consultancy).
Contact: amarkethuman.com amarkethuman.com

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In the final tally, La Sierra University’s graduating class was 507 strong on June 16 surpassing last year’s record number of 501 students to receive degrees from the institution.
This year’s commencement served as La Sierra University President Randal Wiseby’s last in his leadership role. He heads into retirement as of June 30 following 12 years at the university’s helm. On May 30, university trustees announced the selection of Provost Joy Fehr to serve as president beginning July 1.
In his welcoming remarks to the graduates, Wisbey noted their contributions to the campus and the world around them, some while enduring significant hardships. “You have looked for ways to extend the reach God’s kingdom, God’s justice and grace to members who have been underserved and have little or no voice. … You have helped to bring our university national and international attention through your service and through your leadership. The Class of 2019, you have left your mark upon each of us who serve at this university and we are more focused and faithful to our mission because of you.”
Wisbey also introduced commencement speaker Kendra Haloviak Valentine, author professor of New Testament Studies who was a freshman at Washington Adventist University, then Columbia Union College, when he arrived to serve as campus chaplain. Haloviak Valentine gave a commencement address titled “Just Moments.” In her message to the students and about 6,000 of their excited family members and friends, she urged graduates to not only savor their graduation moment, but asked, “…what is the relationship between here and where you want to be?” She advised, “if you want this moment to shape your life significantly, make it more than just a moment, make it a just moment.”
Haloviak Valentine illustrated her point through an analysis of the biblical account of Simon of Cyrene, an immigrant from Northern Africa whom the Romans commandeered to carry the cross of Christ. She noted how Jesus had previously told Simon Peter, the same disciple who later abandoned Christ along with the others, “If anyone wishes to follow me, let him deny himself and take up his cross.” (Mark 8:34)
“But Simon of Libya does what Jesus asked: he literally took up his cross and followed,” Haloviak Valentine said.“The immigrant forced to participate in a system of oppression and torture and death, is the one person in the whole story who is literally doing the will of God,” and in so doing, subverting the regime.
“In an America today where many people of faith claim that their God works with the powerful, Simon of Libya’s story proclaims a counter narrative. God acts in solidarity with the weak of our world, the voiceless, the powerless, the poor, the stranger. Such acts proclaim no person is non-human, sub-human, less human,” she said.
She cited other notable individuals whose lives have been dedicated to opposing injustice by identifying with strangers in need, such as Mary Brewer, a 1929 graduate of La Sierra when it was Southern California Junior College and who became the college’s first missionary. At age 21 she travelled to Pakistan to serve as principal of a girls’ school where she learned the language and recruited students.
The Conferring of Degrees ceremony kicked off with a special recognition of one of Riverside’s chief community and economic development advocates. Wisbey, together with Fehr and John Thomas, dean of the Zapara School of Business, presented Cindy Roth, president and chief executive officer of the Greater Riverside Chambers of Commerce with a Doctor of Laws honoris causa for her wide-ranging contributions to the business community, impact on government and public policy, and support of the city’s higher education institutions.
“Honorary doctoral degrees are the highest recognition a university can bestow. This morning La Sierra University has the honor to recognize an extraordinary individual who represents the deepest values of our university’s mission,” said Wisbey. He noted Roth’s crucial role in encouraging economic development such as the investment in the California Air Resources Board emissions testing facility in Riverside and the establishment of the School of Medicine at UC Riverside. He also cited her contributions to myriad community organizations as well her involvement and support of La Sierra University by serving on the university’s foundation board, support of La Sierra’s students through internships, employment, and chamber grants aiding the university’s Enactus team. Roth is a lifelong resident of Riverside where she lives with her husband, California State Senator Richard Roth who attended La Sierra’s commencement for his wife’s honorary degree ceremony. In 1999 she was selected to lead the chamber, following in the footsteps of her predecessor, mentor, and iconic Riverside supporter Art Pick who also served as a La Sierra trustee.