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Why Priority Dispatch

Priority Dispatch clients talk about how the protocols, software, training, and quality improvement of the Priority Dispatch System are vital to sending the right response to every call, and delivering a consistently high level of service to their communities.

Are scripted protocols too rigid?

It's important to have a script so people have a standard to which they have to work, but they still have to think about a lot of things when they're delivering those questions. A lot of critical thinking goes into what they're actually doing. And that's a skill of a really good EMD.

Susan Tuckett
Rheolwr Cenedlaethol Gweithrediadau
Clinigol CCC

Clinical Contact Centre
National Clinical Operations Manager

prioritydispatch.net

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