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Why Priority Dispatch

Priority Dispatch clients talk about how the protocols, software, training, and quality improvement of the Priority Dispatch System are vital to sending the right response to every call, and delivering a consistently high level of service to their communities.

Do EMDs using MPDS sound like robots?

You may think you sound like a robot because you say it day-in and day-out, but the caller only hears it once. And it's scripted for a reason. The Academy is still backing it because it works. It's been proven to work.

Jodie Craig
Emergency Medical Dispatcher
Scottish Ambulance Service