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Why Priority Dispatch

Priority Dispatch clients talk about how the protocols, software, training, and quality improvement of the Priority Dispatch System are vital to sending the right response to every call, and delivering a consistently high level of service to their communities.

Has the morale in your center improved?

Our new dispatchers now immediately understand what's expected of them with the protocols and it's become a refreshing change. We went from an environment of not wanting to change to an environment of "We want Priority Dispatch to continue to change us and make us better."

Randy Seals
Assistant Chief of Police
City of Hampton
Former Director of Public Service Telecommunications Center