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Why Priority Dispatch

Priority Dispatch clients talk about how the protocols, software, training, and quality improvement of the Priority Dispatch System are vital to sending the right response to every call, and delivering a consistently high level of service to their communities.

Should we involve our team early in the process?

We try to get dispatchers involved early so they can understand the FPDS and we can address concerns prior to implementations. We've sent people to classes prior to implementation so they can understand the process and have them involved from an early point.

Jordan Roberts
Training Supervisor
Fire Communication Center
Ventura County Fire Department
Carmillo, CA