Interactive Voice Response System and Hosted Services
Quick overview of Milsoft's Interactive Voice Response System and Hosted services. The faster your team identifies a problem, the faster it can be solved.
Milsoft Communications gives customers the ability to report outages through a variety of means. Once communicated, the outage call updates your outage management system in real-time.
Hosting your IVR has a rippling effect throughout your organization. With no hardware and software to maintain, the in-house staff has more time and resources to support customers. Eliminate significant upfront capital equipment expenses and the risks of dealing with obsolescence and equipment depreciation with software as a service.