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Because EBSCO Information Services is a part of the information technology community, our needs are those of our customers. We’re dedicated to developing customizable services, supporting the technology needs of our customers and creating strong user experiences to help libraries and other institutions support their end users and improve access to information.

Accessibility at EBSCO

EBSCO invests time and resources to provide all users with access to our products. We maintain relationships with several consultancies that periodically test and review the accessibility of our products. In addition, we work with customers and conduct EBSCO user research to support accessibility. Our commitments include:

Completing annual accessibility audits conducted by a qualified third party
Testing our platforms with both JAWS and NVDA
Conducting usability studies with visually- and physically-impaired users
Working directly with institutions and their users to address their concerns
Providing accessibility guides for products like EBSCOhost and EBSCO eBooks