Explainer Videos about Service Design / User Experience Design / Customer Journey Mapping / Ethnography. Created by

  1. This is Service Design Thinking - Book Trailer

    More info about this book at

    You might also be interested in:
    - smaply, our web-based tool to develop customer journey maps and stakeholder maps:
    - myServiceFellow, our mobile ethnography app and analysis software to collect customer journeys:

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  2. ExperienceFellow Video Tutorial

    Explainer Video by for - a Customer Journey Mapping App.

  3. Smaply

    Explainer Video by for - a web-based software solution to map stakeholders, service systems and service processes. It allows to quickly digitalize and visualize workshop outcomes in a clear, easy to use format and work in project teams independent of location.

  4. Service Innovation Lab - Introduction

    Explainer Video by created for