How do you USE emotional intelligence to get your head, heart, and hands working together? The Six Seconds Model is a three-step process to get our feelings, thoughts, and actions into alignment... that's what emotional intelligence is all about!
In addition to the three steps, there are eight specific, learnable, measurable competencies that make these three steps work. These eight competencies are explained below in short videos. More about the model:

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Definition of "Increase Empathy" (Give Yourself)

Empathy is a remarkable ability to form an emotional connection -- one that fuels insight, trust, and helps us solve problems together.

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