How do you USE emotional intelligence to get your head, heart, and hands working together? The Six Seconds Model is a three-step process to get our feelings, thoughts, and actions into alignment... that's what emotional intelligence is all about!
In addition to the three steps, there are eight specific, learnable, measurable competencies that make these three steps work. These eight competencies are explained below in short videos. More about the model:

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Definition of "Navigate Emotions"? (Choose Yourself)

Emotions can give us insight and energy to move forward. The key is learning to Navigate Emotions. Instead of trying to control or even manage them, "Navigate" is about movement in the direction we really want to go.

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