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  1. This is Service Design Thinking - Book Trailer

    More info about this book at

    You might also be interested in:
    - smaply, our web-based tool to develop customer journey maps and stakeholder maps:
    - myServiceFellow, our mobile ethnography app and analysis software to collect customer journeys:

    Animation created by

  2. Global Service Jam 2011 Mashup

    On 11 March 2011 - during the Global Service Jam, Service Designers gathered around the world to design new services within just 48 hours.

    As a challenge created a Post-Jam Mashup Animation - also within 48 hours!

    Motion Design by Nick Lievendag
    Sound Design by Jasper Geluk

  3. ExperienceFellow Video Tutorial

    Animation explaining the ExperienceFellow App. More info on

  4. Service Innovation Lab - Introduction

    Explainer Animation created for

  5. smaply

    created by for

    smaply is a web-based software solution to map stakeholders, service systems and service processes. It allows to quickly digitalize and visualize workshop outcomes in a clear, easy to use format and work in project teams independent of location.

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